Sign In

Signing in to Mount Gold Casino is the gateway to your balance, promotions, and account tools. Head to the Sign In page and enter your registered email and password — a few quick clicks gets you back to the lobby, your active bets, and any promos waiting for you. If you’re on mobile, the same credentials work across devices so you won’t miss a spin or play session.

What you’ll unlock after signing in — bonuses and account features

Once signed in, you’ll see any eligible promotions, including the welcome offer that delivers up to 500 free spins (credited as 1 free spin per €1 deposited). The welcome spins are non-sticky, require a minimum first deposit of €20, are credited over the first five days (20% each day), and expire after 7 days. Finland is excluded from this offer, and the spins carry no wagering requirements. Mount Gold’s ongoing 10% cashback promotion is also visible from your account and is non-sticky with unlimited cashout potential. For a full review of what Mount Gold offers, visit the Mount Gold Casino review.

Quick fixes when you can’t sign in

If you forget your password, use the “Forgot password” link on the sign-in form to request a reset by email. Didn’t receive the message? Check your spam or promotions folder and ensure your email provider isn’t blocking messages from support@mountgold.com. Clearing browser cache, trying a different browser, or attempting sign in from the casino app or another device often resolves persistent issues. If you still can’t get in, contact support at support@mountgold.com for guided help.

Keep your account secure — practical tips

Protect your account with a strong, unique password and change it regularly. Always log out on public or shared devices, and verify the website URL before entering credentials to avoid phishing attempts. You may be asked to verify your identity when processing withdrawals, so have ID documents handy to speed up KYC checks. If two-factor authentication becomes available, enabling it adds an extra layer of protection.

Payments, play, and where to use your free spins

After signing in you can manage deposits and withdrawals using a wide selection of payment options, including Visa, MasterCard, Neteller, Skrill, Trustly, AstroPay, and Neosurf. Remember that withdrawal requests can trigger identity checks, and processing times vary by method. Once your free spins post, you can try them on any eligible titles; for example, Microgaming-powered slots like Agent Jane Blonde Max Volume are popular choices for bonus play.

Signing in is the first step to accessing Mount Gold’s offers and account controls. If anything blocks you on the way in, follow the troubleshooting tips above or reach out to support for prompt assistance, and always play responsibly.